Help Center
Recruitment
Here you can find all the necessary information about the Administrators, Assessors and Candidates in Recruitment events.
Administrator
Candidate
Case Competition
Here you can find all the necessary information about the Administrators, Assessors and Candidates in Recruitment events.
Administrator
Assessor
Frequently Asked Questions
Here you can find all the necessary information about the Administrators, Assessors and Candidates in Recruitment events.
Who makes the case?
Our innoflow Case Experts can develop a case for you where you’re a part of the process. We have 2 types of cases - Multiple Choice Tests and Work Samples.
How long does it take to develop a case?
First, we invite you to meet with an innoflow Case Expert, where you can discuss your wishes and expectations regarding the case. That will take only 45 minutes. If you can provide all the information needed during this meeting, the Case Expert will create your case within 2-3 hours.
Who judges the case?
For Work Samples, the hiring manager should be responsible for judging the case. However, additional judges, such as experts within the team or recruiters, can easily become part of the judging process. The designated judges score the case solutions anonymously, meaning that they neither have access to the job candidates’ profiles nor can see their names until all solutions have been scored. All candidates are scored automatically by a Multiple Choice Test, there is no need for a manual assessment. The score is defined in collaboration with you.
How long does it take to judge a case?
Usually, the judge can score a Work Sample solution within 10 minutes. Depending on the judging criteria and the complexity of the solution, it may take longer.
How do you ensure that the process is unbiased?
Each job candidate will be assigned a number, replacing their first and last name. That is done to ensure 100% anonymity. The judges don’t have access to the job candidates’ profiles, resumes and names. Moreover, the judges must score the case solutions according to the judging criteria set by the recruiter.
How long does it take for the candidate to solve a case?
Candidates can access the case from the moment it launches until the submission deadline. The time spent solving the case depends on the case’s complexity. To ensure that candidates walk away with a positive experience, we recommend that the Work Sample takes no more than 30-90 minutes to solve and for a Multiple Choice test 10-15 minutes.
How do you ensure that the person uploading the solution is the one who has solved the case?
It takes only a few questions during the telephone screening or interview following the submission of the case to verify whether the candidate is the one who solved the case.
How long does the innoflow recruitment process take?
In collaboration with innoflow, we will set up the desired timeline, and our team will do its best to meet the deadlines. The process takes 4-6 weeks from the launch of the job post until the chosen candidate is hired.
Where do I keep track of how many candidates have registered for the process?
To see the number of participants, go to the Dashboard → Participants. Here you can see all candidates, submission date, final score, time of feedback and screening status.
Can I communicate with and to the candidates during the process?
You can notify and send a message to all the candidates at the same time. When you compose a message via the system, the candidates automatically receive both an e-mail and a notification on the platform.
How long does it take to create a case page and an event page?
It usually takes about an hour to create an event page with the right picture, job description, and timeline provided by you.
How do we help candidates when they need technical support?
Technical support is reachable throughout the entire recruitment process. You and your candidates are more than welcome to contact us about any technical issues you may be experiencing. You can contact us via support@innoflow.io.
What if I need technical support?
We are here to help, and we will do everything necessary to make sure your recruitment is a success! Your designated contact person will provide you with 24-hour support (weekends included).
How much does it cost?
We offer different packages and prices depending on how many positions you want to create. You can check our Plans & Prices here: https://www.innoflow.io/da/plans-and-prices-da/.